Right of withdrawal
INSTRUCTION ON REVOCATION
Instruction on revocation & revocation form
Consumers are entitled to a right of revocation according to the following provision, whereas a consumer is any natural person who concludes a legal transaction for purposes that can be attributed to neither their commercial nor self-employed professional activity.
A. Instruction on revocation
Right of revocation
You have the right to revoke this contract within fourteen days without a statement of reasons. The revocation period is fourteen days as of the day on which you or a third party designated by you, who is not the carrier, have taken the product into possession.
To exercise your right to revoke, you have to inform us (bastian. Online Trade GmbH & Co. KG, Am Speicher XI 1, 28217 Bremen, Germany, phone number: +49 (0) 421 / 33 85-555, fax: +49 (0) 421 / 33 85-599, email: firstname.lastname@example.org) by means of an unambiguous declaration (e.g. a letter sent by mail, fax or email) of your decision to revoke this contract. For this purpose, you may use the enclosed sample revocation form, which however is not mandatory.
To observe the revocation period it is sufficient that you send the notification of the exercise of the revocation right prior to the expiration of the revocation period.
Consequences of revocation
If you revoke this contract, we shall return to you all payments that we have received from you, including the delivery costs (except for additional costs arising from the circumstance that you have chosen another kind of delivery than the most efficient standard delivery offered by us) without delay and at the latest within fourteen days as of the day on which the notification of your revocation of this contract was received by us. We will use the same payment method for this repayment as you have used in the original transaction, unless it was explicitly agreed otherwise with you; in no case will any fees be charged to you for this repayment. We may refuse the repayment until we have received the return of the products or until you have provided proof that you have sent the return shipment of the products, depending on what is the earlier date.
You shall return the products immediately and in any case, either by return shipment or handover to us, at the latest within fourteen days as of the day on which you informed us of the revocation. The deadline will be observed if you ship the products prior to the expiration of the fourteen-day deadline.
We will bear the costs for the return shipment of the products.
You are required to bear the costs of a potential value loss of the products only if this value loss was caused in your case by an unnecessary scope of the inspection as to the properties, characteristics and mode of functioning of the products.
- Please avoid damages and soiling of the products. Please return the products to us in their original packaging including all accessories and all packaging parts. If necessary, use a protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection from transport damages by means of suitable packaging.
- Please do not send the products to us without postage paid.
- Please notice that the foregoing Numbers 1-2 are not conditions for the effective exercise of the right of revocation.
B. Revocation form
If you intend to revoke the contract, then please fill out this form and return it to us. To:
bastian. Online Trade GmbH & Co. KG
Am Speicher XI 1
Fax: +49 (0) 421 / 33 85-599